Entities and authorities that monitor it
SATENA must comply with the provisions of the National Constitution and the Comptroller General of the Republic on accountability, management and review.
Entes de Control Externos
Comptroller General of the Republic
Fiscal Control.
Dirección: Carrera 69 No. 44-35 Bogotá., Colombia.
E-Mail: cgr@contraloria.gov.co
PBX: (+57) 6015187000
FAX: (+57) 6015187001
General Accounting Office of the Nation
Fiscal Control.
Dirección: Calle 26 No. 69-76 Edificio elemento, torre 1(aire) – piso 15, Bogotá D.C., Colombia
E-Mail: contactenos@contaduria.gov.co
PBX: (+57) 6014926400
Office of the Attorney General of the Nation
Manages investigations of disciplinary decisions.
Dirección: Carrera 5 # 15-80, Bogotá D.C., Colombia
E-Mail: procesosjudiciales@procuraduria.gov.co
PBX: (+57) 601 587 8750
Superintendency of Companies
Executive Control.
Dirección: Avenida Eldorado No. 51-80 Bogotá D.C., Colombia
E-Mail: webmaster@supersociedades.gov.co
PBX: (+57) 6012201000
Superintendency of Transportation
Executive Control.
Dirección: Diagonal 25 G No. 95ª-85 Bogotá D.C.; Colombia.
Teléfono: (+57) 601 3526700
E-Mail: atencionciudadano@supertransporte.gov.co
Superintendency of Industry and Commerce
Executive Control.
Dirección: Carrera 13 No. 27 - 00, Pisos 1 y 3 Bogotá D.C., Colombia.
E-Mail: contactenos@sic.gov.co
PBX: (+57) 6015870000
Special Administrative Unit of Civil Aeronautics
Administrative control.
Dirección: Avenida Eldorado No. 103-15 Edificio central Aerocivil Bogotá., Colombia
Teléfono: PBX (+57) 6014251000; (+57) 6015185214
E-Mail: atencioalciudadano@aerocivil.gov.co
Entes de Control Interno
Para dar cumplimiento a los Mecanismos de Supervisión, Notificación y Vigilancia, el Servicio Aéreo a Territorios Nacionales SATENA S.A., ha definido los roles al interior de la Aerolínea como los plantea MIPG, así:
Strategic Line of Defense
It is made up of Senior Management and the Institutional Internal Control Coordination Committee. The responsibility of this line of defense is focused on the issuance, review, validation and supervision of compliance with internal control policies, risk management, management follow-up and internal audit for the entire entity.
First Line of Defense:
This line of defense corresponds to the chiefs, directors, coordinators, leaders and other personnel under their command at different levels, who apply internal control measures in the day-to-day operations of the Airline. This line is responsible for the effective maintenance of internal controls, therefore, identifies, evaluates, controls and mitigates risks. .
Second Line of Defense:
This line of defense is made up of all management or advisory positions, who perform supervisory tasks on cross-cutting issues for SATENA and are accountable to Senior Management. This includes the Head of the Planning Advisory Office. It enables the organization to make a permanent follow-up or self-evaluation of the management, so that it can guide and generate alerts to the people who are part of the 1st line of defense, as well as to the Top Management (Strategic Line).
This line ensures that the first line is designed and operates effectively, i.e., that the functions of the second line of defense inform Senior Management and/or are part of Senior Management and generate key information for decision-making.
Third Line of Defense
This line of defense is made up of all management or advisory positions, who perform supervisory tasks on cross-cutting issues for SATENA and are accountable to Senior Management. This includes the Head of the Planning Advisory Office. This allows the Organization to make a permanent follow-up or self-evaluation of its management, so that it can orient and generate alerts to the people who are part of the 1st line of defense, as well as to the Top Management (Strategic Line).
On the other hand and as a complement to the Supervision, Notification and Surveillance Mechanisms, the Senior Management of SATENA S.A., convenes, schedules and carries out meetings and/or committees in accordance with the document published on SATENA's intranet defined as “GOOD GOVERNANCE CODE, CODE: SAT-D02”.
